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Guides for people who ask for a living.

Short, practical reads on designing surveys and using what you learn.

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Featured guide

How long should a survey be?

A practical rule of thumb for question counts, and when to break it.

6 resources

Guide

How long should a survey be?

A practical rule of thumb for question counts, and when to break it.

Explainer

Reading a recommend score correctly

What the number means, how it is calculated and where teams misuse it.

Checklist

Ten wording mistakes that skew answers

Leading questions, double-barrelled items and other traps to avoid.

Playbook

Closing the loop on feedback

A simple routine for turning responses into actions people can see.

Guide

Choosing a pulse survey cadence

Weekly, monthly or quarterly — how to pick a rhythm your team will sustain.

Playbook

Raising response rates honestly

Timing, invitations and reminders that work without nagging people.

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